How to Restore Files
Note: If you have not completed the initial backup, you may only restore files by contacting Stone Investment Holding Stockade at 1-319-266-9800. After the initial backup is complete, you may restore online.
Step 1) Open the Administer Screen by double clicking the Remote Backup Icon on your desktop.
Step 2) Select “I would like to request files now.”
Step 3) Choose the restoration Drive and Date, and a request is sent to Stone Investment Holding Stockade Data Center.
Step 4) After your computer receives the selection list from Stone Investment Holding Stockade, choose the specific folders or files to restore.
Step 5) After your computer receives the restoration sets from Stone Investment Holding Stockade, enter your 24-48 character Stone Investment Holding Stockade password.
Step 6) You may reconfirm the files you wish to restore. You may select as many or as few as you like, restore them, and immediately return to this screen by selecting Restore/Multiple Files or /Single Files from the main Stone Investment Holding Stockade menu.
Step 7) After the restoration is complete the software give you the option to view the restore log.
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